Legal & Risk Coordinator

Our client is an innovative financial services provider to the recruitment industry. We provide recruiters with a range of funding, back-office and technology solutions to help them run successful and profitable businesses.

We have an exciting opportunity for a Legal & Risk Co-ordinator to minimise the company’s risk exposure, including the collection of unpaid debts. To be aware of, identify and mitigate fraud and ensure contract compliance.

The ideal candidate should be proactive in identifying opportunities to improve the department’s performance, enabling the delivery of the objectives.

They should also be well organised, influential with their peers and stakeholders and the development of people to support change and have a great eye for detail.

Key Responsibilities:

• Manage the setting up of New Customer & Client accounts, ensuring that thorough credit checks and all due diligence is completed, along with all supporting documentation collated.
• Monitor the importing of New Client accounts and resolve any import errors that occur to ensure all data is accurate.
• Complete all Assignment of Debt calls and minimise any risk exposure associated.
• Action client amendments to ensure all systems are updated to reflect the correct information.
• Maintain Credit Limits, withdrawals, and reviews in accordance with the procedures set, communicating to the Customer throughout and referring to Insurers to obtain the best credit limits available.
• Manage the group inbox and respond appropriately to queries raised.
• Process daily incoming post, including court documents and insurance notifications.
• Support GEMS front office systems with Agency queries and Risk related tasks.
• Receive and process notifications from the internal Collections Team to take an account Legal.
• Evaluate each account, including the historical chasing and where necessary, work with the Customer to resolve any outstanding disputes.
• Make a final attempt to recover the debt prior to taking court action.
• Collate all required paperwork in readiness to file a claim with the Court.
• Scrutinise the paperwork for adverse detrimental information, that could weaken the Claim or prevent it from being successful.
• Keep the Customer informed of the action being taken and any forthcoming updates, using the standard communication template, whilst promoting Simplicity brand values.
• Review and complete Client supplier forms in accordance with the Customer’s contract type.
• Negotiate and be responsible for monitoring payment plans whilst remaining compliant with our insurers.
• Process and complete liquidation paperwork whilst maintaining our obligations with the insurers.

• A complete and full understanding of all Legal & Risk operating procedures
• Ability to communicate well with own team and throughout the organisation
• Takes ownership of resolving issues and demonstrates self-leadership
• Works well under pressure and tight deadlines
• Accuracy and attention to detail
• Drive and tenacity to deliver excellent standards and customer service