Office Administrator

Take the lead in a dynamic administrative role where organisation meets impact and every day brings something new.

This forward-thinking company is a leader in sustainable heating solutions, with a strong focus on renewable energy technologies, particularly air source heat pumps. Alongside its core mission, the business also operates a thriving bathroom design and renovation venture. With a commitment to innovation, sustainability and quality service, the company is growing quickly and offers a collaborative and fast-paced environment.

They are now looking for a detail-oriented and highly organised Office Administrator to support daily operations, customer service, HR and administrative processes. This is an excellent opportunity to grow with a company that is shaping the future of sustainable living.

Here's What You'll Be Doing:

• Managing day-to-day office administration to ensure smooth operations
• Handling customer communication, booking appointments and coordinating work schedules
• Ordering materials and liaising with merchants to ensure competitive pricing
• Preparing quotations and sales orders and managing post-sales support
• Responding to customer queries by phone and email in a timely and professional manner
• Coordinating meetings and planning internal company social events
• Creating and managing customer contracts, ensuring they align with MCS standards
• Monitoring compliance and maintaining accurate contract records and reports
• Liaising with internal teams and external stakeholders to ensure contract clarity
• Supporting process improvements in contract and project management
• Maintaining employee records, managing holidays and absences and onboarding new staff
• Supporting recruitment processes and employee reviews
• Logging staff expenses and ensuring compliance with HR documentation

• Strong experience in office administration or similar roles
• Excellent organisational and time management skills
• Confident using business software, particularly Google Workspace
• Experience using Monday.com is highly desirable
• Familiarity with HR processes and systems is a strong advantage
• Excellent written and verbal communication skills
• High level of discretion when handling sensitive or confidential information
• Ability to prioritise, work independently and adapt to changing priorities
• Friendly, professional and a collaborative team player

• Competitive salary of £23,000 to £28,000 depending on experience
• Company pension scheme
• On-site parking
• Opportunity to work in a fast-growing and purpose-led business